We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.

    Yes, once your order is shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track your order’s progress online.

    We accept returns within 30 days of delivery. Items must be in their original condition and packaging. Please visit our Return Policy page for detailed instructions on how to return an item.

    If you need to change or cancel your order, please contact us as soon as possible at jietean@163.com. We will do our best to accommodate your request, but please note that once an order has been processed, we may not be able to make changes.

    Yes, we ship to many countries around the world. Shipping costs and times vary depending on the destination. Please see our Shipping Policy for more details.

    If you receive a defective or incorrect item, please contact us immediately at jietean@163.com with your order number and a brief description of the issue. We will work quickly to resolve the problem.

    Yes, your privacy and security are important to us. We use SSL technology to encrypt your personal and payment information to keep it secure.

    You can reach our customer service team by emailing us at jietean@163.com. We are available to assist you with any questions or concerns.

    Depending on your location, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. You are responsible for paying any additional charges for customs clearance.